Alternate login id (optional but recommended) Now the users can login to Office 365. After that, the Office 365 user account is bound to the on-premises user by an immutable identity value instead of a primary SMTP address. Such as test@contoso.com to test1@contoso.com. Locate the specific client and use the blue 3-dot menus to Edit the company. If it's OK, delete the on-premise user account and sync. So that if we could make the changes at the Office 365, without interrupting the on-prem. Right-click Active Directory Domains and Trusts and choose Properties. Hello, In your situation, we suggest creating a Business Rule that will be triggered automatically after changing a user's UPN in AD and synchronize that changes to Office 365. In this article, you learned how to change Users UPN with PowerShell. As an alternative, press Win+R to open the Run menu, type dsa.msc in the Run dialog box, and click Enter. On the Actions menu, click Rename. Office Pro Plus just kept working, picking up on the change without an issue. Home. We have changed the name of our company. thanks for the assistance. Update UPN of the user in on-prem and wait for the AADConnect to sync. If I change the primary SMTP to be the new name, it keeps getting changed back to the old SMTP name I believe. 3CX will match the existing email address against the UPN, and should use that extension with the Extension Number. In the example below, Ill configure the filter for two UPN suffixes (@company1.com and @company2.com). When a user signs in, the ADFS is what will pass through the authentication internally with the UPN to AD - which will match and allow the logon. Change UPN of the user to from federated domain to non-federated domain in Office365. Click on the Account tab and then tick UPN . I am attempting to use AAD Sync for Exchange Online Protection and Office 365. Change the display name, and select Save changes. For your already synced users, you will need to either bulk edit the users through the Office 365 Portal or run the Powershell command above with some sort of scripting to do all your users. However in some cases you may want to change the UPN after the initial DirSync anyway, for example: When you're companies history lacks correct user registration (names are not correct); Additionally, if your user logon name does not match your user logon name (Pre-Windows 2000), it will fail. username@company.onmicrosoft.com) Step4: Check office 365 to ensure that users UPN has been changed to office 365 default UPN. For example: user@company1.com to user@company1.onmicrosoft.com. NewUserPrincipalName New UPN must use the default domain for your O365 tenant. Example of local domain all user accounts, servers and workstations reside in - boston.mycompany.com. Thats how it should. Problem Summary: You want to update the user principal name (UPN) of an on-premises Active Directory Domain Services (AD DS) user account. RemoteSigned allows only downloaded scripts signed by a trusted publisher to be run. In CloudRadial, under a company's Office 365 sync settings there is the option to disable the use of the UPN as the primary sync option. Change the UPN of the users giving domain/ to be a new UPN. PowerShell. Changing 1) From Active Directory right click on the user and rename. 1. My company is rebranding and I need to convert from one UPN suffix to another. I added the @******.com in Active Directory. ProxyAddress. Here is a blog explains it in details, for your reference. Changing the User Principal Name (UPN) of your users isnt a daily occurrence, however, it is often needed in times such as company acquisitions, divestures, rebranding initiatives etc. There might also be situations where the UPN that you setup on the cloud differed from the the local UPN and you have a duplicate object with the same proxy address or UPN and the sync either fails, or creates an user account with .onmicrosoft.com domain because you are using a non-routable domain You have to change it in the cloud too: Set-MsolUserPrincipalName ` and users UPN's sync to AAD automatically. Click the Active Directory Administrative Unit then click AD Users. To run the scripts needed to change a users primary email address we must first set the script execution policy. did not resolve any already updated UPNs. I went in and made the UPN and samAccountName the same. Office 365 Why Your UPN Should Match Your Primary SMTP Address. Change all the users in Active Directory or only a selected OU. Select the Active Directory extension, and then select your directory. How to change the Primary Email Address for an Office 365 account using Active Directory Users and Computers. You can initiate a delta sync, if In many places, even though Office 365 service login UI asks email address, we should type the UPN of the user for successful login, unless the users login name (UserPrincipalName) and primary SMTP (Email address) match with each other. UPN's for all users user@boston.mycompany.com. In the Active Users portal, the account is now listed as "syncaccount@ourorganization.net". Heres what you have to do: Connect to the cloud using PowerShell (i.e. All of my user have been created with powershell directly in Office 365. Note: This doesnt require an elevated PowerShell session. Change the Azure AD UPN using the current UPN and desired UPN. How-tos mberna. Update User Logon name. In doing so, I find it convenient to filter out any user objects where the UPN has not been changed. if the user already has a license it wont sync. (Note: Enter your Office 365 credentials when prompted) Enter the command to update the user name: Set-MsolUserPrincipalName -UserPrincipalName user@company.onmicrosoft.com -NewUserPrincipalName user@domain.com; Changes should take effect within a few moments and set this user as the default username Select the user from the list of active users. Next, well want to determine the Identifier for our Active Directory connector: Get-ADSyncConnector | FT Name, Identifier. 3) Office 365 OAB will update within 24 48 hours. Update First name. Change the UPN for the user. thanks $old_upn= "morgank@contoso.com" $new_upn= "morgankevin@contoso.com" Set-AzureADUser -ObjectId $old_upn -UserPrincipalName In the Active Directory Users and Computers window, expand your domain and click the Users directory. Usually, such problem we resolve it by breaking/disable the DirSync so that the users status change from Sync from on prem to cloud. Move the user from non AD sync OU to the OU which is included for the Azure AD sync. To update the Office Backstage View to display the changed UPN, the user will need to sign out and then sign in using the Office client. Email addresses are, by their very nature, internet routable. When I try to manually change that back in the Office Portal or Azure, it blocks out the save button. Microsoft strongly recommends to make sure all UPN's needed in Office 365 to be set correctly before doing the initial DirSync. This would allow you to use AD credentials to access office 365 resources once licensed correctly. So, your user's old login could be CONTOSOuser1, but their UPN could also be user1.smith@contoso.com. Start full synchronization of your ADConnect tool with the command Start-ADSyncSyncCycle -PolicyType Initial in Azure AD Connect. I added the new domain and verified with Network solutions. Enable the 3CX MS 365 integration and Enable User Sync and make sure that user with that UPN is selected. When trying to update the UPN via the Microsoft 365 admin center, it would correctly advise that the object was homed in AD, so changes needed to be made there. I understand you can use the following command: Set-MsolUserPrincipalName -UserPrincipalName dfranks@exchangetest.com -NewUserPrincipalName Dave.Franks@exchangetest.com. Usually, such problem we resolve it by breaking/disable the DirSync so that the users status change from Sync from on prem to cloud. The old tenant was not needed anymore, and the customer had to move to a Non-Profit tenant for compliance reasons. Click the check mark to the left of the users name. office 365 change default language for all users powershell Categories. When a user's Office 365 sign-in address (also known as the User Principal Name, UPN, or user ID) is changed, the Skype for Business Online (formerly Lync Online) SIP address for the user is automatically synchronized. However, if your user's email address and AD username don't match then you will need to change the UPN of the 365 account. To create such a Business Rule: Create a new Business Rule. Run the PowerShell as administrator; 2. In the Active Users portal, the account is now listed as "syncaccount@ourorganization.net". Start the AD replication with the command repadmin /syncall /a /p /e /d. I'm wondering if this just gets updated next time my license is checked. Master of the Blinking Lights. Also, please note that UPN changes can take several hours to propagate through your environment. It's strongly recommended to keep UPN and email address matching. It figured out that the UPN changed for the logged in user, but the "Belongs to" field for the license hasn't updated yet. Next. A user deleted or disabled in O365 may not be correctly disabled in EV.cloud when the user account has a different value for the UserPrincipalName (UPN) and the primary email address. However, I would prefer for my users to logon to the service with their email addresses ( first.last@contoso.com) rather than the default of alias@contoso.com. Click Legacy Account to fill in the first part of the UPN and then select the domain in the UPN drop-down list. I have installed the software and successfully synced my on-prem AD with Office 365, including passwords. So if were changing UPNs to first.last@company.com, we dont sync anyone with a UPN that is still username@company.local. So that if we could make the changes at the Office 365, without interrupting the on-prem. The only issue ive found is that AAD won't actually sync the changed UPN, you need to run a script that will clear the O365 UPN and then the next AAD sync is able to successfully set the new UPN. Now it is "Cloud Only" Change the Office 365 user account to the new login/UPN/Primary SMTP and all. During this time, search results in OneDrive and SharePoint will use the old URL. *Note: Situation 1: If the mailbox is still new, you will only need to delete the account and force delete from the recycle bin, then do a resync . If the AADSync PowerShell module is not loaded for some reason, youll want to load it: Import-Module ADSync. Connect -AzureAD. After a UPN change, it might take a while for files at the new OneDrive URL to be indexed. In this post I want to document the process to make changes to a users UPN value when synchronising a federated domain from an on-premises Active Directory to Azure Active Directory used by Office 365. If you are planning on updating the user principal name/login name you may encounter some issues. For many organizations, changing user UPNs is a fairly easily scriptable change with little [] I don't have any idea to resolve this problem. In the top half of the Rename dialog box, change the name as needed. i have users on premise, already registered domain @abc.com, use which are synced with office should also come with @abc.com, but its stamping with @abc.onmicrosoft.com, where to check to fix it? The alternate UPN suffix will be useful for helping users start signing into their PCs as their "email address", but you'll need to make sure their UPN username matches their identity in Office 365 in order for that to work correctly. To Add a new UPN suffix. And add a new UPN suffix in the Properties window that pops up. However, the login experience is following: The user browses to https://portal.office.com, enters username (user1@company.com) and clicks the Next button. Components of Office 365 UPN. Update UPN of the user in on-prem and wait for the AADConnect to sync. Probably like many people, I started testing out Office 365 in phases. To do so: Navigate to Partner > Clients. There are Windows APIs that lookup user account information. First, change their UPN in AD to a non-syncing UPN (for example, acme.local or whatever their internal domain name is). Both formats will function equivalently when accessing AD and Office 365 resources. Even if the Active Directory forest and domain use a .local domain suffix, you can still add additional suffixes for use with User Principal Names. To provide some additional background: I synchronise my on-premise active directory with Office365. Method 1: Use the Office 365 portal. Set-MsolUserPrincipalName -UserPrincipalName [email protected]-NewUserPrincipalName [email protected] In my example I will change the UPN for test.someone to test.somebody. Users must remember that in case of domain change, the UPN of a user will change but not their primary email address. Now we have changed the UPN from user@domainA.com to user@domainB.com.Most users logon with the new UPN, start outlook, and then see that the name of their mailbox has changed to user@domainB.com.But for some users that is not, so they keep the org nam as user@domainA.com.Sending emails goes in When O365 sync searches for unlicensed accounts in Office 365, it queries for all unlicensed users via PowerShell. Select a domain user, right-click the domain user, and hit Properties in the context menu. The above command would be run I was a little leery of this, so I tested out some Office 365 features before adding the domain alias, including adding licenses to about 20 of our accounts. On step 2 of the Create Business Rule wizard, select User and After Updating a User.. On step 3, add the Run a program or PowerShell Update last name. Since the user was already Synced I had to add the old users email as a proxyAddress in the attribute editor etc. Users who has been created in Office 365 before turn on DirSync has not been sync. You should be making the change on-premises. In case the UPN change does not get reflected in O365 (happens sometimes), then you can use the cmdlet. You can also change the UPN directly in O365, without changing it On-Prem. 3. Sign in to the Azure portal as a global admin. Before you begin The users browser is redirect to on-premises AD FS server. In the Microsoft 365 admin center, select Users > Active users. Connect to Azure AD (this works with MFA). Trying to change the UPN of a synced user and getting error: "Set-MsolUserPrincipalName : Unable to complete this action. Expected result: all accounts are now cloud accounts and have retained their last known password with no impact on user experience (no need to re-sign in in Outlook client, other office apps or outlook mobile app on Android) Kind regards. Agree with Ed. The change occurs instantly. Microsoft Authenticator User's OneDrive for Business URL [Personal Site] in Microsoft 365 is derived based on their UPN. SMTP:kevin.oppihle@domainname.com. The first step is to add the UPN suffix in Active Directory. I have try to change UPN -> AD create new user. Change UPN Method 2: Use this suffix as an initial domain for the users whose UPN needs to be changed. If you found this video helpful, check out the complete training series for small businesses and those new to Microsoft 365. Answer. Hey guys, Im back with a short blog about some useful settings in Office 365 hybrid identity configuration. This problem occurs because you can't use Office 365 tools in a single step to change the UPN suffix of a user ID from one SSO-enabled domain suffix to another SSO-enabled domain suffix. The issues below can occur when changing the users upn. Over in "Office 365" side, it is the old name. On step 2 of the Create Business Rule wizard, select User and After Updating a User.. On step 3, add the Run a program or PowerShell I had to change the UPNs to a temporary value, sync, then change them back to the original value I wanted, and sync again. In CloudRadial, under a company's Office 365 sync settings there is the option to disable the use of the UPN as the primary sync option. Go to the proxyAddresses attribute and click edit. I change the User Principal Name on the accounts I migrate to Office 365 to match the primary SMTP address for two main reasons: Office 365 requires that users have a valid, internet routable User Principal Name suffix, such as BlueSun.com instead of BlueSun.local. If we keep the UPN and sAMAccountName the same then office 365 still wants to use the old email address while AD and on premise outlook is using the new email. Restore the deleted user account in the cloud. You will need to manually rename the UPN in O365 using PowerShell, this is the only way to update UPN for users with a license. Users can copy the URL, paste it in the Mix of E3 and Biz Premium. No matter how hard we try, we cant sync the user across. I try to use MOSDAL and Office 365 Deployment Readiness Tool - with no effects. kevin.oppihle. I have added a second domain to my Office365 account and as a result it has changed the UPNs for my default AD-synced users from user@domain.com to user@domain.onmicrosoft.com. First, open Active Directory Domains and Trusts. If you messed up with an AD office 365 user and they have the wrong UPN, here's how you can fix it. As the name suggests, User Principal Name (UPN) is the name of Office 365 user. The synced accounts with .local UPN will be automatically assigned the default onmicrosoft.com domain. Connect-MsolService and remote PowerShell for Exchange Online) Run this command which temporarily sets the UPN to the MS domain: Set-MsolUserPrincipalName -UserPrincipalName username@domain1.com -NewUserPrincipalName username@corpdomain.onmicrosoft.com. All servers 2008 R2. (i.e. Note the user name, which is the UPN. Note that this command doesnt need to be run from The only issue ive found is that AAD won't actually sync the changed UPN, you need to run a script that will clear the O365 UPN and then the next AAD sync is able to successfully set the new UPN. 1: Set the user UPN in AD to AzureInfra.com OR the local domain (domain.local for example) 2: Perform a sync and ensure that the user UPN indeed changed in AAD (get-msoluser from powershell, or through the portal) 3: Set the user UPN to user@forestroot.com. All user accounts have been active over a year on 365. Master of the Blinking Lights. Changing the User Principal Name. Set-AzureADUser -ObjectId jdoe @oldupnsuffix .com -UserPrincipalName jdoe @newupnsuffix .com. Then, run this command: Set-MsolUserPrincipalName -UserPrincipalName " [email protected] " -NewUserPrincipalName " [email protected] " Rename users UPN, Hybrid Enviornment. Home. Locate the specific client and use the blue 3-dot menus to Edit the company. You can run the following command to change the username part in required users UPN and you can also use the same commands to modify domain name of an user. This means that I from now have to use [email protected] to log on to my cloud services. 1. For example: user@company1.com to user@company1.onmicrosoft.com. This should delete the user account in the cloud. If a user has a license, and you update the on-prem UPN and force a sync to try and rename, it will fail. Rename Office 365 user/change user name part in UPN. However in some cases you may want to change the UPN after the initial DirSync anyway, for example: When you're companies history lacks correct user registration (names are not correct); Enter the name of the user in the search field and click Search Objects. Just need to update local users UPN's via PS and should just work. Create a new cloud user test@contoso.com. For Question 2, yes, you can sync users and migrate mailbox, although UPN domain and SMTP domain names are different. UserPrincipalName this should be present UPN as shown in office 365. Every new user gets a UPN, which is also their active directory ID (primary email ID). When deploying AD FS for Office 365, the ideal deployment scenario is to have the userPrincipalName (UPN) value in Active Directory configured to match the users email address; at a minimum, your UPN suffix needs to be a publically routable domain. Try again later." After you change User's UPN [ Prefix or Suffix or Both], automatically the user's OneDrive URL also changes. The execution policy needs to be RemoteSigned. Ensure you have Advanced Features enabled from the view menu: Double click on the user that you want to edit the email addresses for. This is due to that the UPN in Azure Active Directory is created during the first sync and it will not be changed by any future sync. To resolve this you have to change the value manually using powershell. You have to specify the old UPN and then the new UPN. Go to the users I recently renamed an existing users account and forced DirSync to push the changes to the cloud. Ensure all required user info is updated. Now you can see the user shows the Sync Status Synced From On-Premise. Note: All the above 3 will match the same primary email address on the cloud user. A standard UPN consists of three parts: Username; Separator; Domain name (also known as UPN suffix) Hey Spiceworks! I understand that changes aren't synced to Windows Azure AD after you change the UPN of an on-premises user account to use a different SSO-enabled domain suffix. Programming & Development. As part of a Office 365 tenant rebuild, I had to move a custom domain to the new Office 365 tenant. Sign in to the Office 365 portal as a global admin. Go to the users management page. When I try to manually change that back in the Office Portal or Azure, it blocks out the save button. Then do a soft sync like you did before. Email addresses are user@mycompany.com. Select Manage contact information. Method 2: Use the Azure portal. This person is a verified professional. Renamed AD users UPN not syncing with Office 365 via DirSync. Hey Team, Couple of questions here are regarding renaming a users UPN in a Hybrid Environment. One change that we had to make was to add a UPN alias for @domain.org to replace our @domain.local. This is available in the format of email address. To create such a Business Rule: Create a new Business Rule. Youll need to connect to Azure AD for your Office 365 subscription using the following command (except in a few edge cases, see below). Active Directory & GPO Microsoft Office 365. Domain/UPN Suffix Change. Find and then select the user. The AD sync service is started and AD users are synced with Office 365 users. Perform Delta Sync Start-ADSyncSyncCycle -PolicyType Delta. Cause. 4) Re-enable the sync scheduler and run a full sync . Verify your work when done. You can initiate a delta sync, if Add UPN in AD. Hello, In your situation, we suggest creating a Business Rule that will be triggered automatically after changing a user's UPN in AD and synchronize that changes to Office 365. An IT services provider set it up and didnt do a great job. Only users that have not been created in Office 365 are created by AD and fully Sync. Once a new user was created in AD and the new suffix was added they synced to 365 using Azure. Normally we keep the UPN and sAMAccountName the same in the users account in AD Users and Computers. For example, john.doe@exoip.com, to properly sync with your Office 365 domain. Create a .txt file and input the following. All my upn are in format firstname.lastname@domain.com. Set-MsolUserPrincipalName -UserPrincipalName mailbox1@ex.com -NewUserPrincipalName mail1@ex.com; 2) Update E-mail to new username from the General tab of user properties. Steve The cloud users primary SMTP address can't be updated during the SMTP matching process because the primary SMTP address is the value that is used to link the on-premises user to the cloud user. Create an Excel file with the following fields and export to a .csv called c:\mailboxlist.csv. button to make the changes. This can take several minutes depending on how many objects youre modifying. Sometimes you might have to change the UPN for a user that has already been synced to the cloud. This can be due to typos during creation, a new surname or similar scenarios. You can change the UPN in the local Active Directory but this will not sync to the cloud with DirSync. name. Change UPN of the user to from federated domain to non-federated domain in Office365. S ameuser1@domain2.com (AAD Only) What I need is for the Sameuser1 on domain 2 to be the MAIN email account - prefferablly connected to ad synced account so it looks like this: What i want: Sameuser1@domain2.com ( AD Synced) ----Grant access to Shared Mailbox sameuser1@domain1.com. Search and Delve. To do so: Navigate to Partner > Clients. This all of a sudden seems to be problematic now. Microsoft strongly recommends to make sure all UPN's needed in Office 365 to be set correctly before doing the initial DirSync. Step5: Go Back to you on premise AD and change the So, a users current UPN and primary email address can be the same or different. You can confirm this easily - with one of the users, change the UPN, then do a DirSync, then sign into the Office365 web portal with the new UPN to confirm authentication is working. The primary SMTP should be the new name. Now click on the Go! In ECP, under "Enterprise" side, the email is the new name.